Shipping at a glance
Orders are typically processed within 1–3 business days. After processing, transit times are generally:
- Within Canada: approximately 3–7 business days in most areas.
- To the United States: approximately 5–10 business days in most areas.
Transit times are estimates and may vary by item, carrier and destination.
What to expect when you order
Items in a single order may ship from different locations and can arrive in separate packages on different days. We prepare and dispatch most orders Monday through Friday, excluding public holidays. If a product is out of stock after you place an order, we will contact you to discuss options.
Shipping promotions and taxes
Promotions that offer free or discounted shipping apply to standard shipping within Canada only when explicitly stated. Applicable taxes are collected in accordance with Canadian tax laws. If your organization is tax-exempt, contact us before placing an order so we can advise on documentation requirements.
Address accuracy and delivery
Please provide a complete, accurate shipping address when you place your order. We are not responsible for delays or non-delivery caused by an incorrect address provided at checkout. If an order is returned to us due to an incorrect address, the cost of reshipment will be your responsibility.
Policy last updated: 5-Nov-25
This store’s delivery settings
Orders are normally prepared within 1-3 business days. Estimated Canadian transit after dispatch is 3-7 business days. These corelledinnerset Store settings control an order even when brand documentation shows a different estimate. Address questions may be sent to [email protected]; store address: 276 Boulevard Churchill, Appartement 20, Longueuil, QC, J4V 2M9, Canada.